FAQ

Fill out the form on the homepage. Choose the currency you have and the currency you want. Provide the amount you want to exchange and the address of the wallet you want us to send the exchanged coins to. For example, if you want to exchange Bitcoin to Ethereum, you have to provide a valid Ethereum wallet address. If you wish to receive a confirmation e-mail you can also provide your e-mail address. Click "Become Exchange" to begin the exchange.

No problem. The amount you enter on the frontpage is only used to show you the calculations and expected amount to receive. Once you begin the exchange we start monitoring the deposit address. When we receive a transfer to that address, we exchange the coins we received and transfer the coins back to your wallet.

Please write any questions you may have to [email protected] or fill out the contact form. We are based in UK, so please keep that in mind when expecting answers.

No. For security reasons and because of limitations in the crypto currency protocols, we cannot cancel an exchange once the coins are transferred to the address. That means the address of the receiving wallet cannot be changed and the coins cannot be transferred back to the wallet it came from. The coins we receive will always be exchanged and transferred to the wallet address provided in the first place.

You will receive funds after the first confirmation in BTC network. It takes about 5-20 minutes.

The exchange rates on the crypto currency market are highly volatile at times. We therefore keep the exchange rates updated from various sources to match the current market price at all times. This gives you the most accurate exchange rate between any set of currencies at any given moment.

Yes, we are a legit exchange with lots of happy customers.
Here you can find all of the necessary information about our company: 

BITCOIN BLOCKCHAIN NETWORK SERVICES LIMITED. Our main office is based in UK, England. License №12580263. Registered office address: 4 Pembridge Gardens, London, London, United Kingdom, W2 4DU. https://find-and-update.company-information.service.gov.uk/company/12580263

Yes. Actually we work with a minimum of 0.0040 BTC, and maximum 50 Bitcoins per transaction.